Medallia (NYSE: MDLA) is the pioneer and market leader in Experience Management. Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, on calls and digital channels, over video and social media and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment.
* This Directory is provided as a convenience only and in no way constitutes an endorsement, recommendation or warranty of any kind for the listed suppliers, products or services. Retail Council of Canada and its directors, officers and other representatives shall have no liability whatsoever in relation to these listings and we strongly recommend that you do appropriate due diligence on any listed suppliers, products or services (including in relation to any claims relating to pricing, health and safety, regulatory compliance or fitness for intended use) before making any order or purchase.